{"id":293,"date":"2022-05-11T17:10:52","date_gmt":"2022-05-11T15:10:52","guid":{"rendered":"https:\/\/yonder.info\/?post_type=casestudy&#038;p=293"},"modified":"2025-01-22T14:31:36","modified_gmt":"2025-01-22T13:31:36","slug":"digitizing-of-efb-flight-operations-and-compliance","status":"publish","type":"casestudy","link":"https:\/\/yonder.info\/de\/casestudy\/digitizing-of-efb-flight-operations-and-compliance\/","title":{"rendered":"Digitizing of EFB, Flight Operations and Compliance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"293\" class=\"elementor elementor-293\" data-elementor-post-type=\"casestudy\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af87b08 e-con-full e-flex e-con e-parent\" data-id=\"af87b08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-da90a7a e-flex e-con-boxed e-con e-child\" data-id=\"da90a7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46820a6 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"46820a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Case Study: Edelweiss<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fc623c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7fc623c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Digitizing of EFB, Flight Operations and Compliance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7ee51d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d7ee51d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Aviation<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5faa9a9 e-con-full e-flex e-con e-parent\" data-id=\"5faa9a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-eb1668e e-flex e-con-boxed e-con e-child\" data-id=\"eb1668e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-05e7a9f e-con-full e-flex e-con e-parent\" data-id=\"05e7a9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e37b7c4 e-flex e-con-boxed e-con e-child\" data-id=\"e37b7c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-06d14da e-con-full e-flex e-con e-child\" data-id=\"06d14da\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-848dfcb elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"848dfcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">The collaboration in brief<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8bd303 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f8bd303\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n\t<li>Edelweiss Air is a Swiss leasure airline, a sister company of Swiss International Airlines and as such part of the Lufthansa Group.<\/li>\n\t<li>Operational documentation has been managed via Goodreader\u2019s PDF-based software and SharePoint in the past, which have proven incapable of keeping pace with the Operator\u2019s growing demands regarding compliance and consistency.<\/li>\n\t<li>In urgent need of a more capable system and with no Lufthansa Group-wide solution on the horizon, the airline looked for a solution that could grow in complexity, i.e. potentially allowing for group-wide expansion and reuse of content in a group context.<\/li>\n\t<li>Having decided to make the leap from PDF-based to fully digital content, Edelweiss Air needed a sustainable solution that would provide users with role-based access to information and simplify document revision processes.<\/li>\n\t<li>In addition to simplified revisions and automated updates for regulatory content, Edelweiss Air\u2019s employees now have access to personalized information that is tailored to their specific role and task \u2013 meaning more efficient and transparent content management.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed3b76a e-con-full e-flex e-con e-child\" data-id=\"ed3b76a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-656eda8 elementor-widget elementor-widget-image\" data-id=\"656eda8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"143\" src=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg\" class=\"attachment-large size-large wp-image-644\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88d6720 e-con-full e-flex e-con e-parent\" data-id=\"88d6720\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ced3a78 e-flex e-con-boxed e-con e-child\" data-id=\"ced3a78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8cf411 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c8cf411\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Bruno Speck, Head of Ops Support at Edelweiss Air,<\/strong>\u00a0chronicles the airline\u2019s transformation from static documentation to dynamic content management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6950706 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6950706\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Edelweiss Air<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a66853e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a66853e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Edelweiss (a member of the Lufthansa Group) operates 16 Airbus aircraft and serves over 70 destinations worldwide. We have about 300 pilots with 750 Cabin Crew, plus roughly 150 employees in the back office and administration. Looking at where we fly to (figure 1), the operation covers quite a large area. There are also a significant number of destinations throughout Europe, albeit not shown in the figure below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e51159c e-con-full e-flex e-con e-parent\" data-id=\"e51159c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b685acd e-flex e-con-boxed e-con e-child\" data-id=\"b685acd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-813b0fa elementor-widget elementor-widget-image\" data-id=\"813b0fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Intercontinental-Network.jpg\" class=\"attachment-full size-full wp-image-770\" alt=\"\" srcset=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Intercontinental-Network.jpg 1920w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Intercontinental-Network-600x338.jpg 600w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Intercontinental-Network-300x169.jpg 300w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Intercontinental-Network-1024x576.jpg 1024w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Intercontinental-Network-768x432.jpg 768w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Intercontinental-Network-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 1: Edelweiss Intercontinental Network (2020)<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bfcbab0 e-con-full e-flex e-con e-parent\" data-id=\"bfcbab0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1771be2 e-flex e-con-boxed e-con e-child\" data-id=\"1771be2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16a3e17 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"16a3e17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">The current EFB setup<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71c025f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"71c025f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Looking at our present EFB setup, we use iPads as electronic flight bags with the following applications (figure 2).<\/p>\n<ul>\n\t<li>Airbus FS+ (performance and ACFT manuals)<\/li>\n\t<li>Sabre eFM (flightplanning)<\/li>\n\t<li>LIDO mPilot (route material + manual access)<\/li>\n\t<li>Honeywell WIS (weather)<\/li>\n\t<li>IQSMS reporting (compliance and reports)<\/li>\n\t<li>GoodReader (manual access)<\/li>\n<\/ul>\n<p>We have all of the OEM software from Airbus and FS+ for performance and aircraft manuals. In the flight planning domain, we use Sabre EFM for charting material and both Lido\/mPilot and Honeywell WIS for weather information. Meanwhile, reporting is managed via the IQSMS reporting system. However, most noteworthy for the topic at hand is that we used GoodReader to display manuals in the past. These were also synchronized with mPilot, as we\u2019ll discuss in more detail below.<\/p>\n<p>In figure 3 you can see an example of how we presented documents to our pilots, namely via the Edelweiss Intranet that was based on a SharePoint site collection.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61ca1cc e-con-full e-flex e-con e-parent\" data-id=\"61ca1cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-90c2a36 e-grid e-con-boxed e-con e-child\" data-id=\"90c2a36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbfd765 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"dbfd765\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"819\" height=\"813\" src=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-EFB-Setup.png\" class=\"attachment-full size-full wp-image-772\" alt=\"\" srcset=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-EFB-Setup.png 819w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-EFB-Setup-100x100.png 100w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-EFB-Setup-600x596.png 600w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-EFB-Setup-300x298.png 300w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-EFB-Setup-150x150.png 150w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-EFB-Setup-768x762.png 768w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 2: EFB setup overview<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-818f099 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"818f099\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1066\" height=\"663\" src=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Former-Manuals-Management.png\" class=\"attachment-full size-full wp-image-773\" alt=\"\" srcset=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Former-Manuals-Management.png 1066w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Former-Manuals-Management-600x373.png 600w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Former-Manuals-Management-300x187.png 300w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Former-Manuals-Management-1024x637.png 1024w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Former-Manuals-Management-768x478.png 768w\" sizes=\"(max-width: 1066px) 100vw, 1066px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 3: Manual access in the past - static PDF library<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70ff6e8 e-con-full e-flex e-con e-parent\" data-id=\"70ff6e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-82aa543 e-flex e-con-boxed e-con e-child\" data-id=\"82aa543\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fec2971 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"fec2971\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">We had to manually implement our naming convention, which frequently led to mistakes, mainly due to documents having been published by editors and publishers that didn't necessarily adhere to the agreed upon naming convention.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-595a8c4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"595a8c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><strong>Bruno Speck<\/strong><br>\nHead of Ops Support<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8bd4ec elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a8bd4ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As can be seen in figure 3, documents were presented to pilots via a static library of PDF documents. While SharePoint may be a good collaboration tool, it certainly isn\u2019t for publishing documents that need to be managed rather rigidly. For example: SharePoint doesn\u2019t devise a naming convention nor does it check whether a given file name adheres to a pre-defined set of rules. Thus, we manually had to stick to our naming convention, which frequently led to mistakes, mainly due to documents being published by editors and publishers that didn\u2019t necessarily adhere to the agreed upon naming convention. In fact, we had to address this issue by providing additional training and reducing the overall number of administrators in order to stabilize our setup and to ensure that crews were able to locate the necessary information in a timely manner.<\/p>\n<p>When it comes to uploading files to our electronic flight bag (EFB), there were two ways on how Edelweiss has done this in the past (figure 4).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c132cd9 e-con-full e-flex e-con e-parent\" data-id=\"c132cd9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ba9cb9b e-flex e-con-boxed e-con e-child\" data-id=\"ba9cb9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-671caa3 elementor-widget elementor-widget-image\" data-id=\"671caa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1048\" src=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Past-Method-Uploading-Documents.png\" class=\"attachment-full size-full wp-image-774\" alt=\"\" srcset=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Past-Method-Uploading-Documents.png 1920w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Past-Method-Uploading-Documents-600x328.png 600w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Past-Method-Uploading-Documents-300x164.png 300w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Past-Method-Uploading-Documents-1024x559.png 1024w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Past-Method-Uploading-Documents-768x419.png 768w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Edelweiss-Air-Past-Method-Uploading-Documents-1536x838.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 4: Former method for uploading documents to EFB<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53c8b42 e-con-full e-flex e-con e-parent\" data-id=\"53c8b42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-700a836 e-flex e-con-boxed e-con e-child\" data-id=\"700a836\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0b8f1d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a0b8f1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>One way was for the documentation to be automatically synchronized with Lido\/mPilot via an API (Application Programming Interface). However, results were rather unreliable since SharePoint failed to execute the upload correctly at times. The second method synced files from the Intranet to GoodReader. Unfortunately, we\u2019ve also encountered some issues with that approach, since admins could alter documents on GoodReader and would then push them back into our SharePoint Library, thereby accidently changing files without adhering to our document revision processes.<\/p>\n<p>Speaking of revision and approval processes: These were available to us by means of paper based Process Manuals, without a dedicated workflow tool at our disposal. To that end, change requests were usually sent to us either by email, physically by passing on a piece of paper, via the reporting system, and sometimes even orally over the counter. It goes without saying that this was not really a workflow that we could stick to and by no means a reliable alternative to a workflow-based IT system.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-788e08b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"788e08b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">we certainly wanted to achieve reliable document synchronization to one single App in the future. Yet another priority was to limit the amount of sources for revision inputs and to manage approval processes by means of document specific workflows.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34ae507 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"34ae507\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><strong>Bruno Speck<\/strong><br>\nHead of Ops Support<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5b78b5 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"b5b78b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Why change the system?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0afa64 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d0afa64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We really wanted to get rid of the fixed file names for the sake of organizing files more reliably and to avoid that editors publish documentation that doesn\u2019t adhere to our naming convention. At times, admins may have even put in a wrong file name altogether or uploaded a document in the wrong format (e.g. Word instead of a PDF). In short, there was room for improvement. We also wanted to avoid the extensive publisher trainings from the past and were aiming for a system that carefully controls what and how content is published. As alluded to before, the process of syncing documentation to mPilot wasn\u2019t reliable and, on the GoodReader App, there was the potential issue of altering files by accident and pushing these changes back to the document library. Another issue that we faced with GoodReader was that it didn\u2019t provide a full text search functionality, which surely would be advantageous to have. All things considered, we certainly wanted to achieve reliable document synchronization to one single App in the future. Yet another priority was to limit the amount of sources for revision inputs and to manage approval processes by means of document specific workflows.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23b2558 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"23b2558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Requirements<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f77a0f8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f77a0f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Given all of the above, what were the requirements established for a new system at Edelweiss Air? We needed the new system to include the following features:<\/p>\n<ul>\n\t<li>One publishing system for all documents<\/li>\n\t<li>XML based structure with the possibility to publish different kind of files (e.g. PDF)<\/li>\n\t<li>Custom role-based content view<\/li>\n\t<li>Customisable filters<\/li>\n\t<li>Customisable revision workflow (that can include external authorities, e.g. CAA)<\/li>\n\t<li>Document access control including read status of the users<\/li>\n\t<li>Seamless audit trail<\/li>\n\t<li>Regulatory compliance links<\/li>\n<\/ul>\n<p>The new system needed to be capable of managing the entire documentation life cycle. Hence, from creating and publishing content, all the way to revising it based on document specific workflow and approval procedures. And although we still wanted the possibility to publish to different file types (e.g. PDF), we wanted documents to be based on an XML based structure via an editor that allows to specify documentary units (DUs) that can be easily controlled. Furthermore, the visible content of a given document shall be limited to display only information that is actually relevant to someone\u2019s particular role and that can be dynamically filtered even further based on document specific metatags. Document specific workflows must ensure that we can reflect our internal revision and approval procedures without compromise. Moreover, such workflows must allow for inclusion of the Civil Aviation Authorities (CAA) on a documentary unit level, thereby enabling the collaboration with our CAA and allowing it to review changes in a transparent and efficient manner. The system must further allow to limit access to information based on user permission (document access control) and also provide insights on who has read what and when. A seamless audit and revision trail must be available at all times, in order to accommodate for CAA and IOSA (IATA Operational Safety Audits) related audits, which would facilitate demonstrating how changes are managed and on what grounds changes were issued to begin with. Last but not least, we also wanted to link DUs directly to the corresponding regulation (e.g. IOSA) whenever that applies, and to receive automatic change requests whenever the official counterpart changes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cef823 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4cef823\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">The solution: Yonder<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-627a631 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"627a631\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After researching the market, we came to the conclusion that Yonder is the content management solution (CMS) best suited to our needs. Yonder includes an easy to use XML editor that allows for the creation of DUs or information modules, in Yonder speak. Information modules are discrete units of information that can be further refined by means of adding additional information to them. In that sense, a document is merely a collection of such information modules, which brings about many benefits: Information can easily be copied (or referenced, in Yonder speak) between documents without physical duplication. Meaning that whenever the source module is being changed, it is automatically updated wherever it has been reused, thereby avoiding conflicting information and outdated duplicates that may otherwise be scattered across the documentation landscape. As briefly mentioned, a given module can also be enriched with metadata and tags, consequently enabling functionalities such as dynamic filter capabilities (e.g. limit visible content of a document for a particular role or topic) and linking modules to regulatory databases (e.g. IQSMS), to state but two examples.<\/p>\n<p>Now let\u2019s take a brief look at Yonder and how we work with it. Figure 5 shows an excerpt of Edelweiss Air\u2019s Operation Manual \u2013 Part A (OM-A), including the custom role-based content view (the sidebar can be collapsed at any time of course).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02867c8 e-con-full e-flex e-con e-parent\" data-id=\"02867c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-15ec406 e-flex e-con-boxed e-con e-child\" data-id=\"15ec406\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d25afb8 elementor-widget elementor-widget-image\" data-id=\"d25afb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1696\" height=\"969\" src=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Roles-Edelweiss-Air.png\" class=\"attachment-full size-full wp-image-775\" alt=\"\" srcset=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Roles-Edelweiss-Air.png 1696w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Roles-Edelweiss-Air-600x343.png 600w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Roles-Edelweiss-Air-300x171.png 300w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Roles-Edelweiss-Air-1024x585.png 1024w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Roles-Edelweiss-Air-768x439.png 768w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Roles-Edelweiss-Air-1536x878.png 1536w\" sizes=\"(max-width: 1696px) 100vw, 1696px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 5: Role-based content view in Edelweiss Air's OM-A<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d408e7 e-con-full e-flex e-con e-parent\" data-id=\"4d408e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f767ecc e-flex e-con-boxed e-con e-child\" data-id=\"f767ecc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3bc70d elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d3bc70d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We defined some roles (figure 5) and filters (figure 6) to make it easier for crews to get straight to the information that they need. This custom role-based content view is pre-set by our active directory. For A320 pilots, there is a mark both on the A320 and cockpit field, ensuring that they see exactly what they need according to their function. Users are of course able to change these settings on the fly, should they like to display all of the content instead, for example. Meanwhile, figure 6 shows the filters that we\u2019ve decided to use for the OM-A: \u201cBest Practice\u201d, \u201cPolicy\u201d, \u201cProcedure\u201d, and \u201cWinter Ops\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-83df32b e-con-full e-flex e-con e-parent\" data-id=\"83df32b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fb6c506 e-flex e-con-boxed e-con e-child\" data-id=\"fb6c506\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-149f10d elementor-widget elementor-widget-image\" data-id=\"149f10d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1696\" height=\"969\" src=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Filters-Edelweiss-Air.png\" class=\"attachment-full size-full wp-image-776\" alt=\"\" srcset=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Filters-Edelweiss-Air.png 1696w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Filters-Edelweiss-Air-600x343.png 600w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Filters-Edelweiss-Air-300x171.png 300w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Filters-Edelweiss-Air-1024x585.png 1024w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Filters-Edelweiss-Air-768x439.png 768w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Yonder-Example-Document-Filters-Edelweiss-Air-1536x878.png 1536w\" sizes=\"(max-width: 1696px) 100vw, 1696px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 6: Defined filters in Edelweiss Air's OM-A<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2d4390 e-con-full e-flex e-con e-parent\" data-id=\"c2d4390\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7441857 e-flex e-con-boxed e-con e-child\" data-id=\"7441857\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-780eff8 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"780eff8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Document Revisions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c22846e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c22846e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Each and every information module can be accessed by means of clicking on the corresponding chevron displayed on the right hand side of a given module (see figure 5 and 6 for examples). By clicking on a chevron, users can pull up additional information about the module at hand. It\u2019s also where qualified users can issue change requests (figure 7) at, namely by clicking on the \u201cCHANGE REQUEST\u201d tab and choosing the appropriate option.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cdfc9cb e-con-full e-flex e-con e-parent\" data-id=\"cdfc9cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4db2d8f e-flex e-con-boxed e-con e-child\" data-id=\"4db2d8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66699bc elementor-widget elementor-widget-image\" data-id=\"66699bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Issue-Change-Request-in-Yonder.png\" class=\"attachment-full size-full wp-image-778\" alt=\"\" srcset=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Issue-Change-Request-in-Yonder.png 1920w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Issue-Change-Request-in-Yonder-600x338.png 600w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Issue-Change-Request-in-Yonder-300x169.png 300w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Issue-Change-Request-in-Yonder-1024x576.png 1024w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Issue-Change-Request-in-Yonder-768x432.png 768w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Issue-Change-Request-in-Yonder-1536x864.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 7: Creating a change request in Yonder<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e948e5 e-con-full e-flex e-con e-parent\" data-id=\"5e948e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-53eabf6 e-flex e-con-boxed e-con e-child\" data-id=\"53eabf6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a341d6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4a341d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once a user has issued a change request, relevant stakeholders are automatically notified based on the document-specific approval and revision workflow.<\/p>\n<p>We decided to manage changes by having three available workflow options, depending on the scope of the change:<\/p>\n<ul>\n\t<li><strong>Editorial<\/strong>, which is used for change requests with no real impact (e.g. misspellings);<\/li>\n\t<li><strong>Minor Changes<\/strong>, for true content changes without concern to the Swiss CAA; and\u2026<\/li>\n\t<li><strong>Major Changes,<\/strong>\u00a0for changes that need to be approved by the Swiss CAA as well.<\/li>\n<\/ul>\n<p>So, whenever someone issues a change request, the responsible person (e.g. document owner) gets to classify the item either as an editorial, minor, or major change request. And depending on the classification, the workflow will branch out differently thereafter, thereby only involving the right set of stakeholders at the right time. Since all of the discussions and decisions are made right in Yonder, a seamless audit and revision trail is available at all times.<\/p>\n<p>Once a change is \u201cReady for Publish\u201d, we can even specify which stakeholders shall be actively informed about it, thereby allowing us to selectively communicate changes based on someone\u2019s particular role. Hence, instead of having to go through lengthy highlights of revisions, users get notified about those changes that actually have an impact on their role and are therefore relevant to them. A given notification also includes instructions on whether the related information only has to be read or whether a given user group must actively acknowledge having done so. Consequently, the system is indeed capable of providing us with insights on who has read what and when. Figure 8 shows a generic example of a Yonder Dashboard including two such change notifications in the \u201cMy Tasks\u201d section for a particular user, who may access the change details simply by clicking on the respective item.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba94219 e-con-full e-flex e-con e-parent\" data-id=\"ba94219\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0dc3fb9 e-flex e-con-boxed e-con e-child\" data-id=\"0dc3fb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26f2772 elementor-widget elementor-widget-image\" data-id=\"26f2772\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Dashboard-Example-Yonder.png\" class=\"attachment-full size-full wp-image-779\" alt=\"\" srcset=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Dashboard-Example-Yonder.png 1920w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Dashboard-Example-Yonder-600x338.png 600w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Dashboard-Example-Yonder-300x169.png 300w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Dashboard-Example-Yonder-1024x576.png 1024w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Dashboard-Example-Yonder-768x432.png 768w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/200501-Dashboard-Example-Yonder-1536x864.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Figure 8: Yonder Dashboard with \"My Tasks\" for personalized revision updates<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7cf8d9 e-con-full e-flex e-con e-parent\" data-id=\"a7cf8d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c041068 e-flex e-con-boxed e-con e-child\" data-id=\"c041068\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca2c623 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"ca2c623\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Yonder improves the efficiency of our compliance team and the documentation itself by orders of magnitude.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e8072c elementor-widget__width-initial elementor-hidden-mobile elementor-hidden-tablet elementor-widget elementor-widget-spacer\" data-id=\"4e8072c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bb6041 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"8bb6041\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"630\" height=\"727\" src=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/Bruno-Speck-600x697px.jpg\" class=\"attachment-large size-large wp-image-850\" alt=\"\" srcset=\"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/Bruno-Speck-600x697px.jpg 630w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/Bruno-Speck-600x697px-600x692.jpg 600w, https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/Bruno-Speck-600x697px-260x300.jpg 260w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edd72c5 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"edd72c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><strong>Bruno Speck\n<\/strong><br>\nHead of Ops Support<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb29815 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"cb29815\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">THE Outlook \u2013 Next Steps<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df8dfdf elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"df8dfdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Now that we have all Edelweiss Air manuals in Yonder, we are also tagging them for regulatory compliance (figure 11). In fact, we\u2019re able to tag and link EASA and IOSA standards directly to related information modules within our documents.<\/p>\n<p>The beauty of this is that, whenever an EASA or IOSA standard linked to an information module changes, Yonder automatically generates a workflow for Edelweiss, prompting us to have a look at the regulatory change and to decide thereafter whether we need to amend the content of the information module to reflect the new reality and remain compliant.<\/p>\n<p>So, looking again at the requirements formulated at the beginning (figure 5), let\u2019s see if we actually have met them.<\/p>\n<p>We wanted one publishing system for all documents which we have achieved. Yonder features an easy to use editor that provides us with the desired xml based content structure, consequently allowing for dynamic filtering, thereby also addressing the need for a custom role-based content view and for customizable topic filters. As well of importance is the customizable revision workflow that allows us to reflect our internal approval and revision procedures without constraints and ensures proper control over our entire documentation.<\/p>\n<p>Since everything in Yonder is role-based, document access control is ensured by default, including the provision of insights on the read status of users for crucial information.<\/p>\n<p>Regulatory compliance is covered to our full satisfaction by linking content within our documentation directly to corresponding EASA and IOSA regulations, automatically triggering a workflow for the information module whenever the official counterpart changes.<\/p>\n<p class=\"text1\">Lastly, a seamless audit and revision trail is available at all times, since Yonder Mind is setup to manage the entire document management life cycle without exception.<\/p>\n<p class=\"text1\">With that being said and considering just how user-friendly Yonder Mind really is, it is safe to say that Edelweiss Air\u2019s transition from static documentation to dynamic content management has been a true success for all stakeholders involved.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3190d87 e-con-full e-flex e-con e-parent\" data-id=\"3190d87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ec8fb20 e-flex e-con-boxed e-con e-child\" data-id=\"ec8fb20\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c0797c3 e-con-full e-flex e-con e-child\" data-id=\"c0797c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afdc24a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"afdc24a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">About Edelweiss Air<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79ede6a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"79ede6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Edelweiss Air is a Swiss leisure airline and the sister company of Swiss International Air Lines. It operates flights to European and intercontinental destinations from its base at Zurich Airport. The long-haul fleet consists of four Airbus A340-313 and two Airbus A330-300, while ten Airbus A320 serve short- and medium-haul routes. When necessary, the fleet is extended by SWISS aircraft types with a SWISS crew.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2515617 elementor-widget elementor-widget-button\" data-id=\"2515617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.flyedelweiss.com\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 10\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" stroke-linejoin=\"round\" stroke-miterlimit=\"2\"><path d=\"M15.79 5a.617.617 0 00-.148-.362L11.431.164a.526.526 0 00-.744-.02c-.205.184-.21.544-.021.744l3.38 3.585H.527a.527.527 0 000 1.053h13.519l-3.38 3.586a.55.55 0 00.021.744.526.526 0 00.744-.021l4.211-4.473A.472.472 0 0015.79 5z\" fill=\"#005aff\" fill-rule=\"nonzero\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Visit Website<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16cfda8 e-con-full e-flex e-con e-parent\" data-id=\"16cfda8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-835837c e-flex e-con-boxed e-con e-child\" data-id=\"835837c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6b4987f e-con-full e-flex e-con e-child\" data-id=\"6b4987f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4283e3 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"f4283e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Discover more case studies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ffdf9c elementor-widget elementor-widget-button\" data-id=\"7ffdf9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/yonder.info\/case-studies\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">All Case Studies<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":474,"template":"","section":[36],"class_list":["post-293","casestudy","type-casestudy","status-publish","has-post-thumbnail","hentry","section-aviation"],"acf":{"casestudy_logo":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","blogpost_teaserbild":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_solutions_aviation_edelweiss_web-scaled.jpg","content_module":[{"acf_fc_layout":"cm_bild_slideshow","cm_bild_slideshow_zeige_die_bilder":false,"cm_bild_slideshow_mit_schatten":false,"cm_bild_slideshow_bilder":["https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_edelweiss_01-scaled.jpg"],"abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_textbox_logo","cm_textbox_logo_text":"[:en]<p class=\"headline4\"><strong>The collaboration in brief<\/strong><\/p>\r\n<ul>\r\n\t<li class=\"text1\">Edelweiss Air is a Swiss leasure airline, a sister company of Swiss International Airlines and as such part of the Lufthansa Group.<\/li>\r\n\t<li class=\"text1\">Operational documentation has been managed via Goodreader's PDF-based software and SharePoint in the past, which have proven incapable of keeping pace with the Operator's growing demands regarding compliance and consistency.<\/li>\r\n\t<li class=\"text1\">In urgent need of a more capable system and with no Lufthansa Group-wide solution on the horizon, the airline looked for a solution that could grow in complexity, i.e. potentially allowing for group-wide expansion and reuse of content in a group context.<\/li>\r\n\t<li class=\"text1\">Having decided to make the leap from PDF-based to fully digital content, Edelweiss Air needed a sustainable solution that would provide users with role-based access to information and simplify document revision processes.<\/li>\r\n\t<li class=\"text1\">In addition to simplified revisions and automated updates for regulatory content, Edelweiss Air's employees now have access to personalized information that is tailored to their specific role and task \u2013 meaning more efficient and transparent content management.<\/li>\r\n<\/ul>[:]","cm_textbox_logo_logo":{"ID":12650,"id":12650,"title":"yonder_casestudy_logo_edelweiss","filename":"yonder_casestudy_logo_edelweiss.svg","filesize":24099,"url":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","link":"https:\/\/yonder.info\/de\/casestudy\/digitizing-of-efb-flight-operations-and-compliance\/yonder_casestudy_logo_edelweiss-2\/","alt":"","author":"6","description":"","caption":"","name":"yonder_casestudy_logo_edelweiss-2","status":"inherit","uploaded_to":293,"date":"2022-05-27 07:24:54","modified":"2022-05-27 07:24:54","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/yonder.info\/wp-includes\/images\/media\/default.png","width":280,"height":50,"sizes":{"thumbnail":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","thumbnail-width":150,"thumbnail-height":27,"medium":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","medium-width":300,"medium-height":54,"medium_large":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","medium_large-width":768,"medium_large-height":137,"large":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","large-width":800,"large-height":143,"1536x1536":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","1536x1536-width":280,"1536x1536-height":50,"2048x2048":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","2048x2048-width":280,"2048x2048-height":50,"menu-24x24":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","menu-24x24-width":24,"menu-24x24-height":4,"menu-36x36":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","menu-36x36-width":36,"menu-36x36-height":6,"menu-48x48":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","menu-48x48-width":48,"menu-48x48-height":9,"woocommerce_thumbnail":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","woocommerce_thumbnail-width":280,"woocommerce_thumbnail-height":50,"woocommerce_single":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","woocommerce_single-width":600,"woocommerce_single-height":107,"woocommerce_gallery_thumbnail":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/yonder_casestudy_logo_edelweiss.svg","woocommerce_gallery_thumbnail-width":100,"woocommerce_gallery_thumbnail-height":18}},"buttons_repeater":false,"abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_text","cm_text":"[:en]<p class=\"text1\"><strong>Bruno Speck, Head of Ops Support at Edelweiss Air,<\/strong> chronicles the airline's transformation from static documentation to dynamic content management.<\/p>\r\n<p>&nbsp;<\/p>\r\n<p class=\"headline4\"><strong>Edelweiss Air<\/strong><\/p>\r\n<p class=\"text1\">Edelweiss (a member of the Lufthansa Group) operates 16 Airbus aircraft and serves over 70 destinations worldwide. We have about 300 pilots with 750 Cabin Crew, plus roughly 150 employees in the back office and administration. Looking at where we fly to (figure 1), the operation covers quite a large area. There are also a significant number of destinations throughout Europe, albeit not shown in the figure below.<\/p>[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_bildgrid","cm_bildgrid_mit_schatten":false,"cm_bildgrid_repeater":[{"cm_bildgrid_auswahl":"Bild","cm_bildgrid_bild":"770","cm_bildgrid_zeige_das_bild":false,"cm_bildgrid_video":"","cm_bildgrid_caption":"[:en]Figure 1: Edelweiss Intercontinental Network (2020)[:]"}],"abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_text","cm_text":"[:en]<p class=\"headline4\"><strong>The current EFB setup<\/strong><\/p>\r\n<p class=\"text1\">Looking at our present EFB setup, we use iPads as electronic flight bags with the following applications (figure 2).<\/p>\r\n<ul>\r\n\t<li class=\"text1\">Airbus FS+ (performance and ACFT manuals)<\/li>\r\n\t<li class=\"text1\">Sabre eFM (flightplanning)<\/li>\r\n\t<li class=\"text1\">LIDO mPilot (route material + manual access)<\/li>\r\n\t<li class=\"text1\">Honeywell WIS (weather)<\/li>\r\n\t<li class=\"text1\">IQSMS reporting (compliance and reports)<\/li>\r\n\t<li class=\"text1\">GoodReader (manual access)<\/li>\r\n<\/ul>\r\n<p class=\"text1\">We have all of the OEM software from Airbus and FS+ for performance and aircraft manuals. In the flight planning domain, we use Sabre EFM for charting material and both Lido\/mPilot and Honeywell WIS for weather information. Meanwhile, reporting is managed via the IQSMS reporting system. However, most noteworthy for the topic at hand is that we used GoodReader to display manuals in the past. These were also synchronized with mPilot, as we\u2019ll discuss in more detail below.<\/p>\r\n<p class=\"text1\">In figure 3 you can see an example of how we presented documents to our pilots, namely via the Edelweiss Intranet that was based on a SharePoint site collection.<\/p>[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_bildgrid","cm_bildgrid_mit_schatten":false,"cm_bildgrid_repeater":[{"cm_bildgrid_auswahl":"Bild","cm_bildgrid_bild":"772","cm_bildgrid_zeige_das_bild":true,"cm_bildgrid_video":"","cm_bildgrid_caption":"[:en]Figure 2: EFB setup overview[:]"},{"cm_bildgrid_auswahl":"Bild","cm_bildgrid_bild":"773","cm_bildgrid_zeige_das_bild":true,"cm_bildgrid_video":"","cm_bildgrid_caption":"[:en]Figure 3: Manual access in the past - static PDF library[:]"}],"abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_testimonial","cm_testimonial_text":"[:en]We had to manually implement our naming convention, which frequently led to mistakes, mainly due to documents having been published by editors and publishers that didn't necessarily adhere to the agreed upon naming convention.[:]","cm_testimonial_foto":false,"cm_testimonial_name":"Bruno Speck","cm_testimonial_funktion_titel":"[:en]Head of Ops Support[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_text","cm_text":"[:en]<p class=\"text1\">As can be seen in figure 3, documents were presented to pilots via a static library of PDF documents. While SharePoint may be a good collaboration tool, it certainly isn\u2019t for publishing documents that need to be managed rather rigidly. For example: SharePoint doesn\u2019t devise a naming convention nor does it check whether a given file name adheres to a pre-defined set of rules. Thus, we manually had to stick to our naming convention, which frequently led to mistakes, mainly due to documents being published by editors and publishers that didn't necessarily adhere to the agreed upon naming convention. In fact, we had to address this issue by providing additional training and reducing the overall number of administrators in order to stabilize our setup and to ensure that crews were able to locate the necessary information in a timely manner.<\/p>\r\n<p class=\"text1\">When it comes to uploading files to our electronic flight bag (EFB), there were two ways on how Edelweiss has done this in the past (figure 4).<\/p>[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_bildgrid","cm_bildgrid_mit_schatten":false,"cm_bildgrid_repeater":[{"cm_bildgrid_auswahl":"Bild","cm_bildgrid_bild":"774","cm_bildgrid_zeige_das_bild":true,"cm_bildgrid_video":"","cm_bildgrid_caption":"[:en]Figure 4: Former method for uploading documents to EFB[:]"}],"abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_text","cm_text":"[:en]<p class=\"text1\">One way was for the documentation to be automatically synchronized with Lido\/mPilot via an API (Application Programming Interface). However, results were rather unreliable since SharePoint failed to execute the upload correctly at times. The second method synced files from the Intranet to GoodReader. Unfortunately, we\u2019ve also encountered some issues with that approach, since admins could alter documents on GoodReader and would then push them back into our SharePoint Library, thereby accidently changing files without adhering to our document revision processes.<\/p>\r\n<p class=\"text1\">Speaking of revision and approval processes: These were available to us by means of paper based Process Manuals, without a dedicated workflow tool at our disposal. To that end, change requests were usually sent to us either by email, physically by passing on a piece of paper, via the reporting system, and sometimes even orally over the counter. It goes without saying that this was not really a workflow that we could stick to and by no means a reliable alternative to a workflow-based IT system.<\/p>[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_testimonial","cm_testimonial_text":"[:en]we certainly wanted to achieve reliable document synchronization to one single App in the future. Yet another priority was to limit the amount of sources for revision inputs and to manage approval processes by means of document specific workflows.[:]","cm_testimonial_foto":false,"cm_testimonial_name":"Bruno Speck","cm_testimonial_funktion_titel":"[:en]Head of Ops Support[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_text","cm_text":"[:en]<p class=\"headline4\"><strong>Why change the system?<\/strong><\/p>\r\n<p class=\"text1\">We really wanted to get rid of the fixed file names for the sake of organizing files more reliably and to avoid that editors publish documentation that doesn\u2019t adhere to our naming convention. At times, admins may have even put in a wrong file name altogether or uploaded a document in the wrong format (e.g. Word instead of a PDF). In short, there was room for improvement. We also wanted to avoid the extensive publisher trainings from the past and were aiming for a system that carefully controls what and how content is published. As alluded to before, the process of syncing documentation to mPilot wasn't reliable and, on the GoodReader App, there was the potential issue of altering files by accident and pushing these changes back to the document library. Another issue that we faced with GoodReader was that it didn't provide a full text search functionality, which surely would be advantageous to have. All things considered, we certainly wanted to achieve reliable document synchronization to one single App in the future. Yet another priority was to limit the amount of sources for revision inputs and to manage approval processes by means of document specific workflows.<\/p>[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_text","cm_text":"[:en]<p class=\"headline4\"><strong>Requirements<\/strong><\/p>\r\n<p class=\"text1\">Given all of the above, what were the requirements established for a new system at Edelweiss Air? We needed the new system to include the following features:<\/p>\r\n<ul>\r\n\t<li class=\"text1\">One publishing system for all documents<\/li>\r\n\t<li class=\"text1\">XML based structure with the possibility to publish different kind of files (e.g. PDF)<\/li>\r\n\t<li class=\"text1\">Custom role-based content view<\/li>\r\n\t<li class=\"text1\">Customisable filters<\/li>\r\n\t<li class=\"text1\">Customisable revision workflow (that can include external authorities, e.g. CAA)<\/li>\r\n\t<li class=\"text1\">Document access control including read status of the users<\/li>\r\n\t<li class=\"text1\">Seamless audit trail<\/li>\r\n\t<li class=\"text1\">Regulatory compliance links<\/li>\r\n<\/ul>\r\n<p class=\"text1\">The new system needed to be capable of managing the entire documentation life cycle. Hence, from creating and publishing content, all the way to revising it based on document specific workflow and approval procedures. And although we still wanted the possibility to publish to different file types (e.g. PDF), we wanted documents to be based on an XML based structure via an editor that allows to specify documentary units (DUs) that can be easily controlled. Furthermore, the visible content of a given document shall be limited to display only information that is actually relevant to someone\u2019s particular role and that can be dynamically filtered even further based on document specific metatags. Document specific workflows must ensure that we can reflect our internal revision and approval procedures without compromise. Moreover, such workflows must allow for inclusion of the Civil Aviation Authorities (CAA) on a documentary unit level, thereby enabling the collaboration with our CAA and allowing it to review changes in a transparent and efficient manner. The system must further allow to limit access to information based on user permission (document access control) and also provide insights on who has read what and when. A seamless audit and revision trail must be available at all times, in order to accommodate for CAA and IOSA (IATA Operational Safety Audits) related audits, which would facilitate demonstrating how changes are managed and on what grounds changes were issued to begin with. Last but not least, we also wanted to link DUs directly to the corresponding regulation (e.g. IOSA) whenever that applies, and to receive automatic change requests whenever the official counterpart changes.<\/p>[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_text","cm_text":"[:en]<p class=\"headline4\"><strong>The solution: Yonder<\/strong><\/p>\r\n<p class=\"text1\">After researching the market, we came to the conclusion that Yonder is the content management solution (CMS) best suited to our needs. Yonder includes an easy to use XML editor that allows for the creation of DUs or information modules, in Yonder speak. Information modules are discrete units of information that can be further refined by means of adding additional information to them. In that sense, a document is merely a collection of such information modules, which brings about many benefits: Information can easily be copied (or referenced, in Yonder speak) between documents without physical duplication. Meaning that whenever the source module is being changed, it is automatically updated wherever it has been reused, thereby avoiding conflicting information and outdated duplicates that may otherwise be scattered across the documentation landscape. As briefly mentioned, a given module can also be enriched with metadata and tags, consequently enabling functionalities such as dynamic filter capabilities (e.g. limit visible content of a document for a particular role or topic) and linking modules to regulatory databases (e.g. IQSMS), to state but two examples.<\/p>\r\n<p class=\"text1\">Now let\u2019s take a brief look at Yonder and how we work with it. Figure 5 shows an excerpt of Edelweiss Air\u2019s Operation Manual \u2013 Part A (OM-A), including the custom role-based content view (the sidebar can be collapsed at any time of course).<\/p>[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_bildgrid","cm_bildgrid_mit_schatten":true,"cm_bildgrid_repeater":[{"cm_bildgrid_auswahl":"Bild","cm_bildgrid_bild":"775","cm_bildgrid_zeige_das_bild":true,"cm_bildgrid_video":"","cm_bildgrid_caption":"[:en]Figure 5: Role-based content view in Edelweiss Air's OM-A[:]"}],"abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_text","cm_text":"[:en]<p class=\"text1\">We defined some roles (figure 5) and filters (figure 6) to make it easier for crews to get straight to the information that they need. This custom role-based content view is pre-set by our active directory. For A320 pilots, there is a mark both on the A320 and cockpit field, ensuring that they see exactly what they need according to their function. Users are of course able to change these settings on the fly, should they like to display all of the content instead, for example. Meanwhile, figure 6 shows the filters that we\u2019ve decided to use for the OM-A: \u201cBest Practice\u201d, \u201cPolicy\u201d, \u201cProcedure\u201d, and \u201cWinter Ops\u201d.<\/p>[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_bildgrid","cm_bildgrid_mit_schatten":true,"cm_bildgrid_repeater":[{"cm_bildgrid_auswahl":"Bild","cm_bildgrid_bild":"777","cm_bildgrid_zeige_das_bild":true,"cm_bildgrid_video":"","cm_bildgrid_caption":"[:en]Figure 6: Defined filters in Edelweiss Air's OM-A[:]"}],"abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_text","cm_text":"[:en]<p class=\"headline4\"><strong>Document Revisions<\/strong><\/p>\r\n<p class=\"text1\">Each and every information module can be accessed by means of clicking on the corresponding chevron displayed on the right hand side of a given module (see figure 5 and 6 for examples). By clicking on a chevron, users can pull up additional information about the module at hand. It\u2019s also where qualified users can issue change requests (figure 7) at, namely by clicking on the \u201cCHANGE REQUEST\u201d tab and choosing the appropriate option.<\/p>\r\n<p>&nbsp;<\/p>[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"keinen","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_bildgrid","cm_bildgrid_mit_schatten":true,"cm_bildgrid_repeater":[{"cm_bildgrid_auswahl":"Bild","cm_bildgrid_bild":"778","cm_bildgrid_zeige_das_bild":true,"cm_bildgrid_video":"","cm_bildgrid_caption":"[:en]Figure 7: Creating a change request in Yonder[:]"}],"abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_text","cm_text":"[:en]<p class=\"text1\">Once a user has issued a change request, relevant stakeholders are automatically notified based on the document-specific approval and revision workflow.<\/p>\r\n<p class=\"text1\">We decided to manage changes by having three available workflow options, depending on the scope of the change:<\/p>\r\n<ul>\r\n\t<li class=\"text1\"><strong>Editorial<\/strong>, which is used for change requests with no real impact (e.g. misspellings);<\/li>\r\n\t<li class=\"text1\"><strong>Minor Changes<\/strong>, for true content changes without concern to the Swiss CAA; and\u2026<\/li>\r\n\t<li class=\"text1\"><strong>Major Changes,<\/strong> for changes that need to be approved by the Swiss CAA as well.<\/li>\r\n<\/ul>\r\n<p class=\"text1\">So, whenever someone issues a change request, the responsible person (e.g. document owner) gets to classify the item either as an editorial, minor, or major change request. And depending on the classification, the workflow will branch out differently thereafter, thereby only involving the right set of stakeholders at the right time. Since all of the discussions and decisions are made right in Yonder, a seamless audit and revision trail is available at all times.<\/p>\r\n<p class=\"text1\">Once a change is \u201cReady for Publish\u201d, we can even specify which stakeholders shall be actively informed about it, thereby allowing us to selectively communicate changes based on someone\u2019s particular role. Hence, instead of having to go through lengthy highlights of revisions, users get notified about those changes that actually have an impact on their role and are therefore relevant to them. A given notification also includes instructions on whether the related information only has to be read or whether a given user group must actively acknowledge having done so. Consequently, the system is indeed capable of providing us with insights on who has read what and when. Figure 8 shows a generic example of a Yonder Dashboard including two such change notifications in the \u201cMy Tasks\u201d section for a particular user, who may access the change details simply by clicking on the respective item.<\/p>[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_bildgrid","cm_bildgrid_mit_schatten":true,"cm_bildgrid_repeater":[{"cm_bildgrid_auswahl":"Bild","cm_bildgrid_bild":"779","cm_bildgrid_zeige_das_bild":true,"cm_bildgrid_video":"","cm_bildgrid_caption":"[:en]Figure 8: Yonder Dashboard with \"My Tasks\" for personalized revision updates[:]"}],"abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_testimonial","cm_testimonial_text":"[:en]Yonder improves the efficiency of our compliance team and the documentation itself by orders of magnitude.[:]","cm_testimonial_foto":"https:\/\/yonder.info\/wp-content\/uploads\/2022\/05\/Bruno-Speck-600x697px.jpg","cm_testimonial_name":"Bruno Speck","cm_testimonial_funktion_titel":"[:en]Head of Ops Support[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_text","cm_text":"[:en]<p class=\"headline4\"><strong>THE Outlook \u2013 Next Steps<\/strong><\/p>\r\n<p class=\"text1\">Now that we have all Edelweiss Air manuals in Yonder, we are also tagging them for regulatory compliance (figure 11). In fact, we're able to tag and link EASA and IOSA standards directly to related information modules within our documents.<\/p>\r\n<p class=\"text1\">The beauty of this is that, whenever an EASA or IOSA standard linked to an information module changes, Yonder automatically generates a workflow for Edelweiss, prompting us to have a look at the regulatory change and to decide thereafter whether we need to amend the content of the information module to reflect the new reality and remain compliant.<\/p>\r\n<p class=\"text1\">So, looking again at the requirements formulated at the beginning (figure 5), let\u2019s see if we actually have met them.<\/p>\r\n<p class=\"text1\">We wanted one publishing system for all documents which we have achieved. Yonder features an easy to use editor that provides us with the desired xml based content structure, consequently allowing for dynamic filtering, thereby also addressing the need for a custom role-based content view and for customizable topic filters. As well of importance is the customizable revision workflow that allows us to reflect our internal approval and revision procedures without constraints and ensures proper control over our entire documentation.<\/p>\r\n<p class=\"text1\">Since everything in Yonder is role-based, document access control is ensured by default, including the provision of insights on the read status of users for crucial information.<\/p>\r\n<p class=\"text1\">Regulatory compliance is covered to our full satisfaction by linking content within our documentation directly to corresponding EASA and IOSA regulations, automatically triggering a workflow for the information module whenever the official counterpart changes.<\/p>\r\n<p class=\"text1\">Lastly, a seamless audit and revision trail is available at all times, since Yonder Mind is setup to manage the entire document management life cycle without exception.<\/p>\r\n<p class=\"text1\">With that being said and considering just how user-friendly Yonder Mind really is, it is safe to say that Edelweiss Air\u2019s transition from static documentation to dynamic content management has been a true success for all stakeholders involved.<\/p>[:]","abstand_oberhalb":"keinen","abstand_unterhalb":"abstand5","hintergrundfarbe":"transparent","hintergrundhohe":""},{"acf_fc_layout":"cm_events_webinars","cm_events_webinars_repeater":[{"cm_events_webinars_text":"[:en]<p class=\"headline4\"><strong>About Edelweiss Air<\/strong><\/p>\r\n<p class=\"text2\">Edelweiss Air is a Swiss leisure airline and the sister company of Swiss International Air Lines. It operates flights to European and intercontinental destinations from its base at Zurich Airport. The long-haul fleet consists of four Airbus A340-313 and two Airbus A330-300, while ten Airbus A320 serve short- and medium-haul routes. When necessary, the fleet is extended by SWISS aircraft types with a SWISS crew.<\/p>[:]","buttons_repeater":[{"buttons_typ":"extern","buttons_link_intern":null,"buttons_link_extern":"https:\/\/www.flyedelweiss.com","buttons_email":"","buttons_download":false,"buttons_label":"[:en]Visit Website[:]","buttons_design":"pfeil"}]}],"abstand_oberhalb":"keinen","abstand_unterhalb":"keinen","hintergrundfarbe":"transparent","hintergrundhohe":""}],"casestudy_brief":"<h3><strong>The collaboration in brief<\/strong><\/h3>\n<ul>\n<li class=\"text1\">Edelweiss Air is a Swiss leasure airline, a sister company of Swiss International Airlines and as such part of the Lufthansa Group.<\/li>\n<li>Operational documentation has been managed via Goodreader\u2019s PDF-based software and SharePoint in the past, which have proven incapable of keeping pace with the Operator\u2019s growing demands regarding compliance and consistency.<\/li>\n<li>In urgent need of a more capable system and with no Lufthansa Group-wide solution on the horizon, the airline looked for a solution that could grow in complexity, i.e. potentially allowing for group-wide expansion and reuse of content in a group context.<\/li>\n<li>Having decided to make the leap from PDF-based to fully digital content, Edelweiss Air needed a sustainable solution that would provide users with role-based access to information and simplify document revision processes.<\/li>\n<li>In addition to simplified revisions and automated updates for regulatory content, Edelweiss Air\u2019s employees now have access to personalized information that is tailored to their specific role and task \u2013 meaning more efficient and transparent content management.<\/li>\n<\/ul>\n","name":"Case Study: Edelweiss","about_title":"About Edelweiss Air","about_text":"<p>Edelweiss Air is a Swiss leisure airline and the sister company of Swiss International Air Lines. It operates flights to European and intercontinental destinations from its base at Zurich Airport. The long-haul fleet consists of four Airbus A340-313 and two Airbus A330-300, while ten Airbus A320 serve short- and medium-haul routes. When necessary, the fleet is extended by SWISS aircraft types with a SWISS crew.<\/p>\n","about_link":"https:\/\/www.flyedelweiss.com\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Digitizing of EFB, Flight Operations and Compliance | Yonder<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yonder.info\/de\/casestudy\/digitizing-of-efb-flight-operations-and-compliance\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Digitizing of EFB, Flight Operations and Compliance | Yonder\" \/>\n<meta property=\"og:description\" content=\"The collaboration in brief Edelweiss Air is a Swiss leasure airline, a sister company of Swiss International Airlines and as such part of the Lufthansa Group. 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